Envistacom is a privately held technology company that provides counterterrorism, cybersecurity and communications solutions to U.S. and coalition partners in the aerospace, defense and intelligence communities. Customers rely on Envistacom for innovative technology and subject-matter expertise to achieve their missions in identifying and defeating global threats. Envistacom is a trusted partner in protecting military personnel, civilians and critical infrastructure around the world.
THIS IS A TESA** POSITION LOCATED IN STUTTGART, GERMANY
Under general supervision, the NetOps Specialist will monitor the infrastructure and network, responding appropriately to alerts and events. Respond to incidents from triage through resolution, including escalations, where appropriate.
Respond to infrastructure repairs, including directing remote activities to maintain operational effectiveness for services.
Provide root cause analysis documentation in accordance with Government procedures.
Provide data center support where appropriate.
Document daily shift activities in appropriate reporting and ticketing tools and ensure proper pass down of any outstanding issues.
Provide incident notification to Government representatives.
**A TESA position is a non-taxable position with access to the PX, Commissary, Post Office, fuel and MWR privileges. Comes with a CAC - Common Access Card.
Envistacom is proud to be an Affirmative Action/Equal Opportunity Employer. Envistacom provides equal employment opportunity for all persons, in all facets of employment and maintains a drug free workplace and performs pre-employment substance abuse testing and background checks. We encourage minorities, women, veterans, LGBT and disabled individuals to apply.
Please - no recruiters or staffing agencies